Terms and Conditions

1. Introduction
Welcome to TRISTATE Express. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

2. Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from TRISTATE Express at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.

3. Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:

Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.
Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

Message Frequency: Our SMS message frequency will vary depending on your inquiry.

Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-In Method: Customer will Opt-In for SMS messaging from TRISTATE Express through intake forms on their website located at https://tri-statexpress.com/contact/, this agreement for SMS will not be shared with third parties for marketing purposes.

Opt-out: Customer will be able to opt out of SMS messaging from TRISTATE Express by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START

HELP: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Irving@tri-statexpress.com

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

4. Standard Messaging Disclosures

Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider.
You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
For assistance, text “HELP” or visit our https://tri-statexpress.com/privacy-policy/.
Message Frequency May vary.

5. Privacy
We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.

6. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.

Terms and Conditions

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